Yes, we accept returns.
We always aimĀ to make sure our customers love our products, but if you do need to return an order, weāre happy to help.
Ā Returns Procedure
1.Ā Please raise a return request at this linkĀ
2. Then send your order back to this address using India Post:
Address:
Anay Autoparts Retail Pvt. Ltd.
Regd. Office: 2109, Second Floor, D.B. Gupta Road
Naiwala, Karol Bagh, New Delhi - 110005
3. WeĀ will process yourĀ moneyĀ refundĀ on the same day, post quality check. Please note that it can take 7-10 days for the refunded money to show in your account as per the standard bankingĀ procedure.
Terms & Conditions
Returns will be accepted only in cases when the product does not fit your bike/scooty or wrong/damaged product was delivered to you.
Change of mind afterĀ dispatch of the product from EautoĀ or after receiving of the product by customer will not be considered a valid reason for returning a product.
In cases where an incorrect product was ordered by the customer, shipping and handling charges will be deducted.
Any return request has to be raised within 5 days of receiving the order. Requests raised after the 5 day window would not be processed.
All products need to be returned in their original packaging and should reach back to us within 10 days of a return request getting accepted
Return Orders received back to our warehouse after a window of 10 daysĀ from the date of return request acceptance would not be eligible for refund.
Note:Ā
- Please use the general India Post Service to send us back the order. No need to use expensive Speed Post