Yes, we accept returns.
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help.
Returns Procedure
1. Please raise a return request at this link or email to returns@eauto.co.in
2. Then send your order back to this address using India Post:
Address:
Anay Autoparts Retail Pvt. Ltd.
Regd. Office: 2109, Second Floor, D.B. Gupta Road
Naiwala, Karol Bagh, New Delhi - 110005
3. We will process your money refund on the same day, post quality check. Please note that it can take 7-10 days for the refunded money to show in your account as per the standard banking procedure.
Terms & Conditions
Returns will be accepted only in cases when the product does not fit your bike/scooty or wrong/damaged product was delivered to you.
Change of mind after dispatch of the product from Eauto or after receiving of the product by customer will not be considered a valid reason for returning a product.
In cases where an incorrect product was ordered by the customer, shipping and handling charges will be deducted.
Any return request has to be raised within 5 days of receiving the order. Requests raised after the 5 day window would not be processed.
All products need to be returned in their original packaging and should reach back to us within 10 days of a return request getting accepted
Return Orders received back to our warehouse after a window of 10 days from the date of return request acceptance would not be eligible for refund.
Note:
- Please use the general India Post Service to send us back the order. No need to use expensive Speed Post
