Help centre
FAQ (वारंवार विचारले जाणारे प्रश्न)
Shipping, delivery, returns and more. If something is not covered here, we are one message away.
Shipping & Delivery
What courier service do you use?
We at eAuto, only use highly reliable e-commerce friendly couriers like Delhivery, BlueDart andEKart to deliver your order
How long will it take to get my order?
Depending on where you are located, order delivery will take 2-7 days to arrive
a. Metro Cities - 2 to 3 Days
b. Rest of India - 4 to 6 Days
c. North East, A&N - 6 to 7 Days
Note: In exceptional case, delivery can take more time than expected
How long do you take to dispatch after receiving the order?
We will dispatch your order within 24 hours of receiving it
How can I track my order?
Once we dispatch your order, you will receive order tracking details via Whatsapp/ SMS/ email.
You can also track your order by clicking Here
We request you to please wait for 24 hours after ordering to receive your order tracking details
Where is my order dispatched from?
eAuto dispatches all the orders from its warehouse in Delhi.
Do you ship all over India?
Yes, we ship all over India.
Return & Refund
Can I return my product?
Yes, we accept returns.
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help.
Please raise a return request on this link
Then send your order back to this address using India Post:
Address:
Anay Autoparts Retail Pvt. Ltd.
Regd. Office: 2109, 2nd Floor, D.B. Gupta Road
Naiwala, Karol Bagh, New Delhi - 110005
We will process your money refund on the same day, post quality check.
Please note that it can take 7-10 days for the refunded money to show in your account as per the standard banking procedure
Note:
Please use the general India Post Service to send us back the order. No need to use expensive Speed Post.
Product
Are your products genuine?
eAuto has been selling bike spare parts for the past 15 years through its multiple retail stores.
We only sell curated and high quality branded bike spare parts, that our customers have endorsed over the past decade.
💯 Genuine. Guaranteed Low Price
Other
Any other question?
You can contact our agents via the chat app on the down right corner or email us at info@eauto.co.in! We will be happy to assist you.
Is there any additional GST ?
No, all the prices on the website are inclusive of GST.
There is no additional tax applied on the product.