Yes, we accept returns.
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help.
Returns Procedure
1. Email us directly on returns@eauto.co.in with your #OrderId, we will register your order for return.
2. Then send your order back to this address using India Post:
Address:
Anay Autoparts Retail Pvt. Ltd.
Regd. Office: 2nd Floor, 2065/38
Naiwala, Karol Bagh, New Delhi - 110005
3. We will process your money refund on the same day, post quality check. Please note that it can take 7-10 days for the refunded money to show in your account as per the standard banking procedure
Terms & Conditions
Returns will be accepted only in cases when the product does not fit your bike/scooty or wrong/damaged product was delivered to you
Change of mind after receiving the product will not be considered a valid reason for returning a product
Any return request has to be raised within 5 days of receiving the order. Requests raised after the 5 day window would not be processed
All products need to be returned in their original packaging
Note:
- Please use the general India Post Service to send us back the order. No need to use expensive Speed Post
- Some products like Chain Sprocket, Shock Absorbers, Fork Pipe, CDI and fibre items are not covered under the returns policy
